Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
MesquitePay
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MesquitePay
MesquitePay is the payment platform designed to offer convenient and flexible options for various city billing.
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MesquitePay
Yes, convenience fees are standard costs assessed by financial institutions for processing electronic payment transactions through the banking system.
For Utility Accounts:
- PayPal, PayPal Credit, Venmo, Credit, Debit, ACH - $3.75 per payment
For Non-Utility Accounts:
- PayPal, PayPal Credit, Venmo, Credit, Debit, ACH – 2.95% with a minimum of $1.00
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MesquitePay
Currently, the available payment options without convenience fees:
- Pay in person via cash and/or check
- Pay via mail with check
- Payment via online bill pay option provided by your bank (Check with your bank if any convenience fees are assessed for this payment option)
- Drop the check in Drop Box located at City Hall (757 N. Galloway Ave.)
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MesquitePay
Due to technology changes and system upgrades, the city evaluated opportunities to offer better payment alternatives to its customers.
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MesquitePay
No, customers previously paid convenience fees on credit and debit card payments.