Residential Requirements

New residential water service may be applied for in person or online.

To apply for residential water service online Water Service Application.

Trailwind (development only) – for solid waste only service Trailwind Solid Waste Application

The following information will be required for application approval:

• Service application.
• Valid state issued I.D. for each property owner/tenant
• One of the following:
  • Settlement Statement
  • Deed
  • Lease agreement with Rental Certificate of Occupancy.  It is the Landlord’s responsibility to obtain a Certificate of Occupancy before the property is occupied. Visit the Rental Certificate of Occupancy Program page.
• If you are returning customer, all delinquent balances must be paid in full prior to submitting an application.

A minimum $100 deposit will be applied to the first billing for new water customers.

• If you are a returning customer, please call 972-216-6208 for your deposit amount. The amount required will be same amount as when service was disconnected at your previous address, but not less than $100.

Commercial Requirements

Fire Hydrant Requirements

• Fire Hydrant Meter Contract – Click here to download the application form.
• Automatic Bank Draft application - Click here to download the application form.
• $3,000 deposit to be paid at time of application.