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Service Activation
Residential Requirements
New residential water service may be applied for in person or online.
To apply for residential water service online Water Service Application.
Trinity Pointe Mesquite Solid Waste Application
The following information will be required for application approval:
- Service application.
- Valid state issued I.D. for each property owner/tenant
- One of the following:
- Settlement Statement
- Deed
- Lease agreement with Rental Certificate of Occupancy. It is the Landlord’s responsibility to obtain a Certificate of Occupancy before the property is occupied. Visit the Rental Certificate of Occupancy Program page.
- If you are returning customer, all delinquent balances must be paid in full prior to submitting an application.
A minimum $100 deposit will be applied to the first billing for new water customers.
- If you are a returning customer, please call 972-216-6208 for your deposit amount. The amount required will be same amount as when service was disconnected at your previous address, but not less than $100.
Commercial Requirements
New commercial water service may be applied for in person or online. To apply online please Commercial Water Service Application.
A deposit equal to an average 3 month bill at the service location will be applied to the first billing. Please call 972-216-6208 for deposit amount.
Fire Hydrant Requirements
- Fire Hydrant Meter Contract – Click here to download the application form.
- Automatic Bank Draft application - Click here to download the application form.
- $3,000 deposit to be paid at time of application.
Contact Us
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Mailing Address
P.O. Box 850287
Mesquite, TX 75185
New Service / Billing Questions
Ph: 972-216-6208
Report Sewer Issues/ 24-Hour Emergencies
Ph: 972-216-6278
Hours
Monday - Friday
8 a.m. - 5 p.m.
Meter Shop Hours
Monday - Friday
Morning : 7 a.m. - 11 a.m. Afternoon : 12:00 noon - 4 p.m.
Physical Address:
757 N. Galloway Ave.,
Mesquite, TX 75149
Business hours:
8:00 am to 5:00 pm
Monday thru Friday
New Service: 972-216-6208
757 N. Galloway Ave.,
Mesquite, TX 75149
Business hours:
8:00 am to 5:00 pm
Monday thru Friday
New Service: 972-216-6208