The City of Mesquite offers the customer service platform called myMesquite. The public can submit service requests in the palm of their hand using the mobile app – or through a link on the City of Mesquite website. It’s an opportunity for the public and the City to work together to address street repair, code issues, crime concerns and more. No registration is required. However, if users create an account, they will be kept up to date on the status of their request.
To download the FREE myMesquite app to your smartphone, follow the steps listed below.
iPhone users: Click on the App Store button and download the free app.
Android users: Click on the Google play button and download the free app.
Call Center (972) 288-7711
The City recommends using the website or the app to report concerns, however, if you need to reach the City by phone the myMesquite Call Center operates 24/7 and is staffed by Customer Service Representatives who are trained to receive calls from residents, actively listen to their concerns and based upon their situation, input service request(s), or transfer to the appropriate department to complete a transaction. To reach the myMesquite Call Center, please dial the main number 972-288-7711.
How to Videos:
How to submit a service request on the myMesquite Website (English, Spanish)