Create a Website Account - Manage notification subscriptions, save form progress and more.
Mesquite, TX - September 9, 2019 - The City of Mesquite calculates monthly water utility bills based on a customer’s actual water usage. This consists of two charges: a minimum bill and a consumption charge. The customer’s meter size determines the amount of the minimum bill (most residential water meters are 0.625 inches). The minimum bill includes the first 1,000 gallons of water usage. Consumption in excess of 1,000 is billed at a tiered rate depending on the gallons used.
August and September water bills are generally the highest for our water utility customers. These months are the hottest and our customers typically are watering their lawns and landscapes more frequently. The City of Mesquite uses a tiered water rate structure which charges a higher rate as more water is used. The higher consumption amounts in the summer months may place a customer into a higher tier rate category for the additional consumption.
For outdoor water use: If you have an automated sprinkler system, adjust the heads to water the landscape not the pavement. Check your system regularly for leaks or broken or misdirected spray heads.
Check for leaks indoors: For example, test toilets for leaks. Add a few drops of food coloring or a dye tablet to the water in the tank, but do not flush the toilet. Watch to see if the coloring appears in the bowl within a few minutes. If it does, the toilet has a silent leak that needs to be repaired.
If you have questions about your water bill, please call our Water Billing office at 972-216-6208 or visit www.cityofmesquite.com/WaterBillingQuestions to learn more about your water bill.
If you feel there may be a leak on the City’s meter, please contact our Meter Services staff at 972-216-6948 or visit www.cityofmesquite.com/WaterMeterServices to learn more about your water meter and how to read it.
Our Water Conservation Office has tips on ways customers can reduce their water indoor and outdoor usage. Please call them at 972-329-8300 or visit www.cityofmesquite.com/WaterConservation to learn more about reducing water use to help lower your water bill.