Delinquent Reconnect

If your water has been disconnected you must complete the following steps to reestablish service

   1. Pay the amount due on your account
           a. Pay online click here
           b. Pay by phone using the automated payment system by calling 972-216-6208, select option 1
           c. Pay in person during regular business hours ( M-F; 8:00 a.m. - 5:00 p.m.) If after hours click here

   2. Call the Water Billing Office at 972-216-6208 to report your payment

   3. The Customer Service Representative will verify your payment and issue a work order to      
       reconnect your service