Payment Options

Water Customer account numbers are 15 digits long with two segments :
           Account Number = first nine digits
           Customer ID = last six digits

The City offers several options for payment of your utility bill.

Online Payment 
Submit a payment. Fees assessed by the credit card company will be passed on to the customer by the City of Mesquite. 

Call 972-216-6208 and provide your checking account information.

Credit Card by Phone
Call 972-216-6208 and provide your credit card information. Fees assessed by the credit card company will be passed on to the customer by the City of Mesquite.

Recurring Bank Draft
To set up an automatic recurring bank draft from your bank account call 972-216-6208. There is NO FEE assessed by the City of Mesquite for this choice of payment. Please click here to download the form.

Store Payment Locations
To pay at local store locations using Fidelity Express payment services.

Payment by Mail
Mail your payment to: City of Mesquite, Water Utilities, PO Box 850287, Mesquite TX 75185-0287

Pay in Person
During normal business hours, payments may be made by cash, check, money order, or credit card inside City Hall at the Cashier Window at 757 N Galloway Avenue.

After Hours Payments
Payments by check or money order may be made in the Payment Drop Box at the City Hall parking exit at 757 N Galloway. If your water has been disconnected please click here Delinquent Reconnect.

NEW Phone App Payment Option:

  • New phone app payment option is now available.
  • The app is available for iPhone and Android.
  • Visit your app store and search for “City of Mesquite Utility.”

  • Scan the QR code to install the app on your smart phone: