Disputing a Red Light Violation

Viewing Your Images & Video
Visit PhotoNotice.com to view your images and video of the red light violation. You may also obtain additional information by scheduling an appointment with Customer Service at 972-422-7900.

Requesting an Administrative Adjudication Hearing
You have the right to contest the imposition of the civil penalty by requesting, in writing, an administrative adjudication hearing by the due date. An administrative adjudication hearing is an opportunity in which you may appear in front of an administrative hearing officer and discuss the circumstances surrounding your notice of violation.

To schedule a hearing, you must sign the coupon located on the back at the bottom of your notice of violation and mail it to the address shown. The signed coupon must be mailed on or before the due date of your notice of violation. You will be notified by mail of the scheduled date and time for your hearing.

Guidelines
  • All requests must be in writing. You may not make a hearing request over the phone.
  • Someone other than you may attend the hearing if you prefer.
  • Your hearing will be held at one specified location, which you will be notified of by mail.
  • If you are found liable after the administrative adjudication hearing or you request a hearing but fail to appear at the time and place of the hearing, you will be liable for the amount of the penalty. 
  • If you are found liable for the civil penalty after an administrative adjudication hearing, you shall pay the civil penalty within 30 days of the determination of liability.
Filing a Notice of Appeal After Your Hearing
A person who is found liable after an administrative adjudication hearing may appeal that finding of civil liability to the municipal court by filing a notice of appeal with the clerk of the municipal court.

The notice of appeal must be filed not later than the 30th day after the date on which the administrative adjudication hearing officer entered the finding of civil liability, and must be accompanied by payment of the costs required by the law for the court.