Ambulance Billing

Ambulance 05

The Mesquite Fire Department provides state-of-the-art 911 Emergency Medical Services (EMS) to its citizens and visitors. In order to offer such high-quality service, it is necessary to charge users a fee for ambulance transports. Ambulance fees are established by City Ordinance and are comparable with other local emergency ambulance providers. If you have medical insurance, we will be happy to file with your insurance carrier. If you do not have medical insurance, we will work out a payment plan that will fit into your budget. 

Paying Your Ambulance Bill

The City of Mesquite uses a third party medical billing service for its ambulance billing needs. Our billing provider has recently changed. To ensure that you receive the fastest and most accurate information about your account, please contact the appropriate company below based on your date of service (the date you were treated by the Mesquite Fire Department).  

If your date of service is on or after midnight on November 1, 2016, your account will be managed by:
Digitech Computer, Inc.
(844) 347-1062
You may update your insurance information or make an online payment at any time by following this link.  You will need your invoice number and the incident number to access your account. We can help you find this information on your invoice.
If your date of service is between June 1, 2012, and 11:59 pm on October 31, 2016, your account is managed by:
McKesson Business Solutions 
(866) 631-3116
 Online payments for the above dates of service can be made here.  
Payments for accounts with any date of service can be submitted by mail to:
City of Mesquite
P.O. Box 203783
Dallas, TX 75320-3783

Payments may also be made in person, Monday through Friday between 8:00 AM and 5:00 PM at:
The Mesquite Fire Department Administration Offices 
1515 N. Galloway Ave.
Mesquite, TX 75149

For other questions or information on accounts with dates of service prior to June 1, 2012, please contact Fire Administration at (972) 216-6267.