Advanced Metering Infrastructure (AMI) Project

AMI Project - GenericThe City of Mesquite will begin a meter conversion project for all of its residential and commercial water utility customers. The company Ameresco and their subcontractor Pedal Valve (PVI) were chosen to replace outdated manual meters with upgraded meters as part of an Advanced Metering Infrastructure (AMI) project which will upgrade and modernize the City’s water billing infrastructure. With this AMI water meter project, customers will have access to more frequent detailed information about water consumption, enabling them to have better control over their water usage and monthly bills.

Project Timeline

Ameresco and Pedal Valve will begin work in October 2021. Installation is expected to take two years, as the City replaces all 42,000 meters throughout the City’s water utility system.

If you have any questions, please email the City at MeterProject@cityofmesquite.com or call the City’s Utilities Division at 972-216-6278.

View a map with the project status.

Frequently Asked Questions

View FAQ's in English
View FAQ's in Spanish

Letters to Water Utility Customers

Letter in English
Letter in Spanish

PVI worker installs meterWhat is Advanced Metering Infrastructure (AMI)?

AMI stands for Advanced Metering Infrastructure. AMI meters consist of a water meter, a register and a low-powered communication device/radio that is integrated in a single unit. The register is continuously recording water usage and the radio sends a meter reading to a Gateway which is mounted on a monopole or elevated water storage tank. The Gateway transmits the meter read over a secure network back to the City's meter data management software. With this upgrade comes the ability for water customers to review their water usage through an internet based customer portal.


What to Expect

Ameresco and PVI employees will be properly identified with their company logo on their vehicles and uniforms. Ameresco or PVI employees will not have to enter homes at any time to perform work. In most cases, the work will be performed Monday - Friday from 7 a.m. to 7 p.m. There may be some work performed on Saturday.

The work they will perform will involve going onto the property of our water utility customers to remove the current meter serving the property and replace it with a new AMI meter. The installation typically takes less than 30 minutes for each location, during which time the water to the property will be temporarily turned off. Water utility customers will receive a door hanger like the ones below, notifying them that their water meter has been changed or if the water meter could not be changed due to various issues, like a locked fence or loose animal.

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FINAL - Door Hanger - Completed - English and Spanish
FINAL - Door Hanger - In progress - English and Spanish
FINAL - Door Hanger - Could Not Be Completed - English and Spanish


Learn more during Community Focus Radio Interview

Director of Communications and Marketing Wayne Larson and City Manager Cliff Keheley discuss the plans to convert the manual water meters of the City’s 42,000 water utility customers to new electronic smart meters.

Results of Sample Water Meter Testing

Presentation at the April 5 City Council pre-meeting.