Advanced Metering Infrastructure (AMI) Project

The City of Mesquite will begin a meter conversion project for all of its residential and commercial water utility customers. The company Ameresco and their subcontractor Pedal Valve (PVI) were chosen to replace outdated manual meters with upgraded meters as part of an Advanced Metering Infrastructure (AMI) project which will upgrade and modernize the City’s water billing infrastructure. With this AMI water meter project, customers will have access to more frequent detailed information about water consumption, enabling them to have better control over their water usage and monthly bills.

What is Advanced Metering Infrastructure (AMI)?

AMI stands for Advanced Metering Infrastructure. AMI meters consist of a water meter, a register and a low-powered communication device/radio that is integrated in a single unit. The register is continuously recording water usage and the radio sends a meter reading to a Gateway which is mounted on a monopole or elevated water storage tank. The Gateway transmits the meter read over a secure network back to the City's meter data management software. With this upgrade comes the ability for water customers to review their water usage through an internet based customer portal.

What to Expect

Ameresco and PVI employees will be properly identified with their company logo on their vehicles and uniforms. Ameresco or PVI employees will not have to enter homes at any time to perform work. In most cases, the work will be performed Monday - Friday from 7 a.m. to 7 p.m. There may be some work performed on Saturday.

The work they will perform will involve going onto the property of our water utility customers to remove the current meter serving the property and replace it with a new AMI meter. The installation typically takes less than 30 minutes for each location, during which time the water to the property will be temporarily turned off. Water utility customers will receive a door hanger like the ones below, notifying them that their water meter has been changed or if the water meter could not be changed due to various issues, like a locked fence or loose animal.