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Stay Informed
The City of Mesquite offers several communication tools in print, online and anytime for the public to stay informed of City news and events. The following is a list of all the communication platforms available to stay engaged and communicate with residents. As well as a list of phone numbers for City Departments about the most commonly asked questions.
News and Alerts
- Press Releases
- Notify Me - Register for Emails and Text Alerts
- Mainstream - Monthly Resident Newsletter
- Mainstream en Español
- Council Connection - Weekly Newsletter of City Council Updates
- Fun Guide - Parks and Recreation Department Catalog
- Water Bill - City Messages on Monthly Water Bills
Apps
- myMesquite app: Customer service platform where residents can submit service requests
Online Resources
- For questions or concerns: www.cityofmesquite.com/myMesquite
- Contact your City Council: www.cityofmesquite.com/CityCouncil
- City Council meeting agendas: www.cityofmesquite.com/CouncilAgendas
- Watch City Council meetings: www.cityofmesquite.com/WatchCouncilMeetings
- City’s Transparency Portal: www.cityofmesquite.com/Transparency
- City Holiday Schedule and how it impacts City services: www.cityofmesquite.com/Holidays
Contact Departments
Animal Services
Dogs running at large, wild animals (coyotes, feral hogs, bobcats, etc.), animal cruelty, lost and found postings, pet adoptions, injured animals, vicious animals, pet registration and vaccination, animal bites, animal shelter and barking dogs.
- 972-216-6283
- Animal Services
Building Inspection
All construction permits, Rental Certificate of Occupancy program, Certificate of Occupancy Program, dilapidated structures and inspections (Red tags, green tags).
- 972-216-6212
- Building Inspection
City Secretary
Open records requests, City Council meeting minutes and City elections.
- 972-216-6244
- City Secretary
Community Development
Zoning questions, home occupation complaints and variances (Board of Adjustments).
- 972-216-6216
- Community Development
Convention & Visitors Bureau
For information on visitor destinations, hotels, restaurants and events.
- 972-204-4925 or 800-541-2355
- Mesquite CVB
Environmental Code
High grass and weeds, junk vehicles, debris/trash, hoarding, stagnant swimming pools, parking in yards, garage sales, overgrown vegetation and Code Ambassadors Program.
- 972-216-6276
- Environmental Code
Oncor
- 888-313-4747
- Report outages online: stormcenter.oncor.com
- Report Street light outages www.oncorstreetlight.com
- Text OUT to 66267 to register from mobile device, report outages and receive updates related to outages
Parks & Recreation
Planting/mowing in right-of-ways, facility reservations, recreation programs, parks and special events.
- 972-216-6260
- Mesquite Parks & Recreation
Police
Alarm permits, accident reports, police reports and officer complaints.
- Police (Non-Emergency): 972-216-6759
- Police Officer Complaints: 972-216-6236
- Police
Solid Waste
Trash, recycling, missed pick ups, bulky item pick ups, hazardous waste disposal and holiday collection schedule.
- 972-216-6285
- Collection Schedule
Streets
Potholes, standing water, streets ratings, Pavement Preservation Program and 50/50 sidewalk replacement program.
- 972-216-6282
- After-Hours Emergencies: 972-216-6278
- Streets
Traffic Engineering
Traffic studies, stop signs, traffic signals, Alley Speedbump Petition Program and radar trailer.
- 972-216-6285
- Traffic Engineering
Water Billing
Water bills, payment plans, service termination and requests for re-read.
- 972-216-6208
- Water Billing Office