Suspensions, Appeals, & Rights

Notification of Suspension and Appeals
Customers who have been suspended from MTED service will be notified according to the following schedule:
  • Suspensions resulting from violations of safety or security policies will be effective immediately. The transportation coordinator or department director will attempt to inform the customer by phone as soon as possible, and a written notification will be sent within two (2) business days.
  • All other suspensions will be effective once the customer has been contacted either by phone or by mail. A written notification will be sent within two (2) business days.
Suspension notifications will include a detailed explanation of the reason for suspension. Customers wishing to appeal the suspension should respond within 5 business days. Appeals will be reviewed by the department director, and customers will be informed of his decision within two (2) business days of receiving the appeal.

Rights Under Title VI
MTED operates without regard to race, color, and national origin. If you would like additional information regarding MTED’s nondiscrimination obligations, or if you wish to file a Title VI complaint against MTED, please contact the transportation department.