Rate Information and Billing Calculation

Water and sewer rates are adjusted as necessary to recover the cost of providing these services to customers. On November 1, 2014, new rates went into effect, including a tiered water rate structure designed to encourage conservation. Under the previous flat rate structure, a customer’s water consumption was billed at one rate, regardless of the volume used. Under a tiered rate design, the incremental cost of water rises as water consumption increases.

Water Bills
Monthly water bills are calculated based on a customer’s actual water usage and consists of two charges – a minimum bill and a consumption charge. The customer’s meter size determines the amount of the minimum bill (most residential water meters are 0.625 inches). The minimum bill includes the first 1,000 gallons of water usage. Consumption in excess of 1,000 is billed at a tiered rate depending on the gallons used (see table below).

Example: Customer using 12,000 gallons of water.

The customer is assessed a minimum bill of $11.00 which includes the first 1,000 gallons of water consumption. The remaining 12,000 gallons is billed using the tiered rates as follows:


Sewer Bills
Like water bills, monthly sewer bills are also based on a customer’s water consumption. However, sewer charges for residential customers are capped at 8,000 gallons of consumption. The sewer bill includes a minimum bill of $12.00 which includes the first 1,000 gallons of water used. Consumption in excess of 1,000 gallons is charged at a rate of $4.71 per 1,000 gallons.

Example: Customer using 12,000 gallons of water.

The customer is assessed the $12.00 minimum bill which includes the first 1,000 gallons of water consumption. Even though total consumption for this customer is 12,000 gallons, sewer fees are only assessed on the first 8,000 gallons. This customer’s remaining 7,000 gallons are billed at $4.71 per 1,000 gallons.


Total Utility Bill
The water bill and sewer fees are combined to equal the total utility bill. For the customer in the example above, the total utility bill is $110.07.

Note: Duplexes, apartments and commercial accounts are calculated differently than residential accounts. For questions on these accounts, please contact the Utility Billing Office at 972-216-6208.