The Drought: An epic battle for our water supply - Lawn Vs Lake
At the request of the North Texas Municipal Water District, mandatory Stage 3 Water Restrictions are in effect.
Water Service, Payment, and Billing Questions
Service Activation
How to activate water service
Pay Water Bill Online
Submit a payment 
After Hours Payments
How to make an after hours payment

Report an Issue
Report a Water or Sewer Line Issue
Report Damaged Water Meter or Meter Box
Report Missing Sewer Clean-Out Cap
Report Missing Valve Lid
Report Water Meter Leak

Report Water Quality Issue

If you have a Water or Sewer emergency please contact our 24-hour Emergency Service at 972-216-6278. Please note that online requests are not handled during weekends or holidays.